North Scottsdale
Babbitt Motor Werks is what I wish all mechanic shops were. I brought our X5 in after purchasing it as a used vehicle from what I thought was a reputable dealer. We went through weeks of the dealership telling us they had done a complete check and the car passed their rigorous safety check. Within 24 hrs, we experienced issues. After weeks of dealing with that, we took the X5 to Babbitt and Danny was incredible. He diagnosed all the issues within a couple hours. Once I asked him to complete the repairs late on a Friday, I had a call Monday morning saying it was complete. Danny gave me a full breakdown of everything and told me what was crucial and what could wait. I was in full control of what was repaired, and I haven’t experienced that in a very long time. I can’t thank Danny and his team enough for the quality of their service. I haven’t seen this level of service in YEARS and will definitely go back to them for any service needs on our BMW.
Jami, We are so pleased to hear about your experience with our shop and staff. We always want our customers to feel in control, just as you did. We're always here to help when you need us. Grateful to have you as a new customer. Thank you so much for sharing!
- North Scottsdale