As always excellent service. Prompt and professional.

Brad is very honest when it comes time to know what's wrong with your car and what it will cost

No doubt Babbitt’s is the best place I’ve ever found to take care of my BMWs. Yesterday I brought my X1 for a engine light check, turned out to be a simple emissions related part they’ll replace when it comes in. They gave me a perfectly reasonable quote for parts and labor. Unfortunately, while checking the error codes, a known BMW electrical defect came up and now Footwell Module is a thing in my life because mine blew up. They control the turn signals and windows and fry so often on certain models it’s warrantied by dealers, so at least I don’t have to pay for that. BUT, there are fewer things in life I hate more than being at a car dealership for any reason. Babbitt’s was kind enough to listen to me whine for awhile and contacted a known service advisor at the dealer who was friendly to the cause. (He helped keep the process smooth and for the first time ever I was in and out of there in under an hour.) As a bonus my driver’s window was 1/4 down when the F module died so it’s stuck open. Of course it rained for the first time in 110 days last night. It is a Bimmer so I don’t really need the turn signals but it would have been nice to have the window up this morning On the way to North Scottsdale in the rain.

My M4 was out of warranty, and after some research, I decided to take my car to Babbitt. BMW service is crazy expensive, but worthwhile. They were extremely professional, and took great care of my car, at a fraction of the price of the dealership. They have several BMW certified techs, so I didn't have much worry about who was taking care of business. I needed regular service, including an oil change, and some other normal maintenance. They explained everything that needed to be done, and some things they said could wait without issue until my next service, so they weren't trying to upsell me on services that weren't needed at the time. Not to mention, they gave her a good wash! I've definitely found my new place to take my car to, and I would highly recommend them to anybody who has a BMW or Mini.

We've used them several times now that our car is out of warranty; dealer prices just too high, and I don't like paying the higher prices to cover a lavish dealership lobby with free snacks. Personable service, direct and prompt communication, and I don't get the "I'm talking down to you because you're a woman" vibe, which I appreciate.