By far the BEST shop anywhere! Had my Mini in for diagnostic and "2nd opinion".. They diagnosed the problem correctly.. Less than half the cost as the dealership and had me up and running in 2 days! Awesome, amazing, super customer service and great talent! Will not take my car anywhere else!

I found this place online a year back for my 328xi. The car had only 50k on the odometer and was an 07'. Nonetheless, the back window actuator had went out and Eric Francis was straight forward and honest. Having what I call a common sense I am able to feel people out and never once felt I was being taken for a ride given the delicate electronics inside the door panels.Now I am here for my 2010 X5. The 328xi had a horrific tragedy, but we won't go into that. The service light came on so I called them up and once again, completely satisfied. Coming back next week to get the oil changed even though I have 1100 miles left according the the vehicle info on the computer.BMW makes a hell of a car and if you want hell of service with awesome customer satisfaction, this is the place to go. Half the cost of dealership and also does warranty work.

Summary: If you drive a BMW you should be taking it to these folks. Period. "People giving 5 star rating to a car repair shop? Someone wake me up!!" Is that what you are thinking? Well, these guys truly deserve it. If you drive a BMW you have probably had those mini heart attacks at the dealer when you took in your vehicle for a scheduled maintenance (or God forbid with a check engine light on) . I have been coming to these folks for about a year now and always had a pleasant experience. They explain everything, are courteous and professional and their rates are reasonable. They do not offer a loaner when you drop off the car but given the level of service they provide, I cannot and will not take away a star for that. Now, paying over $400 for a battery change is a different battle that I should be fighting with the manufacturer for. On second thought, they didn't send me an invite to come buy their vehicle. Now, did they? :)

Very happy with their service and prices. While nothing is inexpensive on a BMW, they helped minimize the cost by only fixing what was necessary.

Awesome to have a local mechanic that you know you can trust and always get a fair estimate/quote/price. You need not fear getting played or ripped off. They know their stuff. Very honest and upfront service behind the counter.

Outstanding service. Never an "upswell". Quality work at good prices and fair honest treatment. Love this place!

I took my E36 to Babbit to replace my water pump, and these guys are amazing. Very knowledgeable and professional. I was grateful that they worked to fit me into their schedule on such short notice because I had to drive to California the next day! They had no problem fulfilling some special requests I had including the type of part I wanted, and I consider it a plus that they only use genuine BMW parts. Hey, they even wash your car when they are done.

I have had both routine maintenance and unexpected repair at Babbitt a total of 3 times, and, I am a big fan. The prices are better than Chapman and the service is extremely fast. It can be tough to swallow the cost of bmw repair, but Babbitt has a good shop. I was happy to find out that the parts and service come with a 2 year warranty too. As a side note - the guy at the front desk has a fun attitude and has looked out for me.